Renting from Ashley Management
We manage your home the same way whether it's a Hillcrest apartment or a Clairemont Dr rental house: one portal for rent and maintenance, clear communication, and a manager who knows the property.
Property management, from a tenant's side
Ashley Management manages the day-to-day of your rental so you have one place to go for payments, repairs, and lease questions — not a rotating cast of contacts.
Rent payment
Pay rent via our mobile app, bank transfer or card, and set up autopay, for convinient payment process.
Maintenance requests
Submit a request with photos in the portal. It's routed to a licensed, local vendor who already knows the property.
Applications & leasing
Apply online, upload documents, and get a clear answer on screening status without chasing anyone down.
Renewals, in writing
Renewal terms and any rent change are sent in writing at least 60 days before your lease ends — never a surprise at the last minute.
One point of contact
Your property has a specific manager assigned to it, not a call center. You reach the same person every time.
Move-in & move-out
A documented condition report at move-in and a clear move-out checklist so deposit returns aren't a guessing game.
Ready to pay rent?
Log in to the tenant portal to pay rent, set up autopay, or check your payment history.
Frequently asked
How do I pay rent to Ashley Management?
Pay rent through the online tenant portal using a bank transfer or card. Autopay can be set up so rent is paid automatically each month — use the "Pay Rent Online" button above.
How do I submit a maintenance request?
Log in to the tenant portal, describe the issue, and attach photos. Requests are routed to a licensed local vendor, and you can track status from the portal.
What are the income and screening requirements to rent from Ashley Management?
Applicants generally need gross monthly income of at least 2.5 times the rent, a rental history check with prior landlords, and a passing credit and background check.
What happens as my lease renewal approaches?
You'll receive a written renewal notice with any rent change at least 60 days before your lease ends, in line with San Diego's tenant protection requirements.
Are pets allowed in Ashley Management homes?
Pet policy is set per property by the owner. Available listings note whether pets are allowed, and any pet deposit or pet rent required.
Looking for a place in Hillcrest, Mission Hills, or Clairemont?
Reach out and we'll let you know about upcoming availability in the neighborhood you want.